Heather Goorsky

Northside Hospital - Atlanta, GA, USA

Cardiovascular Registered Nurse III/Cardiac Device Clinic

• Evaluate device functions and make adjustments on pacemakers and defibrillators for the following companies: Medtronic, Boston Scientific, Abbott/St Jude, Biotronik, and Sorin. • Serve as department resource person for device remote monitoring systems including Medtronic Carelink, Boston Scientific Latitude, Abbott/St. Jude Merlin.net, and Biotronik home monitoring. • Perform device aided AV Optimizations and transtelephonic pacemaker checks. • Extensive knowledge of the Medtronic Paceart software program and CERNER for EMR documentation. • Work closely with several Cardiologists & EP Physicians regarding evaluating arrhythmias and general cardiac medication/triage questions for patients.

Ardent Legal Nurse Solutions, LLC - Cumming, GA, USA

Founder/RN, ALNC

• Review and analyze medical records. • Screen medical/legal cases for merit. • Detect tampering in medical records. • Assist with or create demonstrative evidence. • Evaluate medical information and provide professional nursing opinions regarding the causation of injuries and the assessment of damages to individuals. • Provide subcontracting ALNC services. • Assist in developing, implementing and coordinating a medical care plan with health care providers as well as family, and monitor and evaluate treatment efficacy and cost. • Interview witnesses under the direction of an attorney to help expose the truth in cases. • Act as a fact/expert witness or locate expert witnesses for testimony.

PaceMate - Cumming, GA, USA

Device Nurse Consultant

• Remote monitoring cardiac device technician. • Remote monitoring website management. • Patient communication. • Ensure patients are not lost to follow up.

Millennium Physicians Group - Fort Myers, FL, USA

Device/Multispecialty Cardiac RN

• Evaluate device functions and make adjustments on pacemakers, defibrillators and implantable Loop monitors for the following companies: Medtronic, Boston Scientific, St Jude/Abbott, Biotronik, and Sorin. • Serve as department resource person for device remote monitoring systems. This includes Medtronic Carelink, Boston Scientific Latitude, Abbott/St. Jude Merlin.net, and Biotronik home monitoring. • Extensive knowledge of the Medtronic Paceart cardiac device software program and EMR for documentation. • Work closely with 3 Cardiologists regarding evaluating arrhythmias and general cardiac medication/triage questions for patients. • Administer cardiac stress test (nuclear and treadmill). • Administration of Protime / INR test and anticoagulation adjustment per doctors’ protocols.

Lee Health Spine Center/Pain Management - Fort Myers, FL, USA

Registered Nurse

•Clinical leader for MAs. • Room patients and obtain current complaint and medical history • Nurse triage: phone and in-person. • Evaluate Medtronic implanted pain pumps. • Assist in fluoroscopy procedure room for spinal and other types of injections. • Process urine drug screens.

HCA - Fort Myers, FL, USA

Telehealth Triage RN/Team Lead

•Telephonic triage nurse for patient populations of all ages. •Scheduling of nurses. •Call audits and coaching of nurses.

Lee Health - Fort Myers, FL, USA

Device/Multispecialty Cardiology RN

• Evaluate device functions and make adjustments on pacemakers, defibrillators and implantable Loop monitors for the following companies: Medtronic, Boston Scientific, St Jude, Biotronik, and Sorin. • Serve as department resource person for device remote monitoring systems. This includes Medtronic Carelink, Boston Scientific Latitude, Abbott/St. Jude Merlin.net, and Biotronik home monitoring. • Extensive knowledge of the Medtronic Paceart cardiac device software program and EPIC EMR for documentation. • Assist with holter monitor application and scanning holter monitor results. • Assist with applying event monitors on patients. • Work closely with 5 Cardiologists, including 1 implanting MD, regarding evaluating arrhythmias and general cardiac medication/triage questions for patients. • Administer nuclear pharmacologic and exercise stress tests to patients. • Protime Clinic - test patient\'s PT/INR via fingerstick and adjust patient\'s Coumadin dose according to MD protocols.

HCA - Fort Myers, FL, USA

Nursing Supervisor for National Contact Center Management

• National Contact Center Management (NCCM)/Consult-A- Nurse: Scheduling, payroll, hiring, termination, call audit reviews, review of daily metrics, annual RN evaluations and training new staff. • Led training development and implementation for the Center. • Managed a Training Gap Analysis Project in preparation for all 4 Telehealth Contact Centers to become one and work as one enterprise. • Develop and deliver Power Point and Web-Ex presentations.

Guardian Cardiac Device Monitoring - Fort Myers, FL, USA

Co-Founder & Clinical Coordinator

•Co-founded and designed the business plan for Guardian Cardiac Device Monitoring, LLC. •GCDM is a third party remote monitoring company for pacemakers and defibrillators. • Implemented several policy and procedures for the Clinical Division of GCDM. • Sales: helped to obtain Physician Practice clients for GCDM throughout the country. • Assisted in the execution of enrolling new Physician Practices and their patients to GCDM\'s services. • Responsible for performing pacemaker and defibrillator remote monitoring checks for patients. • Performed transtelephonic pacemaker checks. • Designed a Heart Failure report based off of one of the device company\'s HF trends and histograms. •Personally responsible for performing monthly Heart Failure monitoring reports on patients for MD clients. • Served as Clinical Resource contact person for the MD and Practice Clients as well as Device Manufacturer Representatives. • Assisted in overseeing and training new personnel. • Implemented and maintained the various IT components of the remote monitoring websites and also the Paceart computer software database.

Florida Heart Associates - Fort Myers, FL, USA

Device/Arrhythmia and EP Triage Nurse

• Evaluate device functions and make adjustments on pacemakers and defibrillators for the following companies: Medtronic, Boston Scientific, Abbott/St Jude, Biotronik, and Sorin. • Serve as department resource person for device remote monitoring systems including Medtronic Carelink, Boston Scientific Latitude, Abbott/St. Jude Merlin.net, and Biotronik home monitoring. • Perform echocardiograph aided AV Optimizations and transtelephonic checks. • Extensive knowledge of the Paceart software program and GEMMS ECIS for documentation. • Holter monitor application and interpretation of holter monitor results. • Apply event monitors on patients and interpreting transmissions. • Worked closely with EP Physician regarding evaluating arrhythmias and general cardiac medication/triage questions for patients.

Northeast Georgia Heart Center - Gainesville, GA, USA

Device Clinic Coordinator

• Responsible for independently initiating, organizing and managing all aspects of the 1,600 patient cardiac device clinic. • Evaluated device functions and made adjustments on pacemakers and defibrillators for the following companies: Medtronic, Boston Scientific, St. Jude, Biotronik and Sorin. • Close working relationship with all Drs but especially EP Physicians regarding evaluating arrhythmias and adjustment of cardiac devices and patient medications if needed. • Inform physicians of device or lead malfunctions. • Device related triage calls • Established protocols for remote monitoring systems which included enrolling and managing. • Implemented the Medtronic Carelink, Boston Scientific, St. Jude and Biotronik remote monitoring systems in the clinic. • Worked closely with the NGHC business department on billing procedures to ensure clinic is in compliance with Medicare billing requirements. • Clinical preceptor to students of Arrhythmia Technologies Institute.

Florida Heart Associates - Fort Myers, FL, USA

Device/Arrhythmia and EP Triage Nurse

• Evaluate device functions and make adjustments on pacemakers and defibrillators for the following companies: Medtronic, Boston Scientific, Abbott/St Jude, Biotronik, and Sorin. • Serve as department resource person for device remote monitoring systems including Medtronic Carelink, Boston Scientific Latitude, Abbott/St. Jude Merlin.net, and Biotronik home monitoring. • Perform echocardiograph aided AV Optimizations and transtelephonic checks. • Extensive knowledge of the Paceart software program and GEMMS ECIS for documentation. • Holter monitor application and interpretation of holter monitor results. • Apply event monitors on patients and interpreting transmissions. • Worked closely with EP Physician regarding evaluating arrhythmias and general cardiac medication/triage questions for patients.

Southwest Florida Heart Group - Fort Myers, FL, USA

Pacemaker/ICD RN

• Evaluate device functions and make adjustments on pacemakers and defibrillators for the following companies: Medtronic, Boston Scientific, Abbott/St Jude, Biotronik, Teletronics and Sorin. •Perform transtelephonic checks. • Extensive knowledge of the Paceart software program for documentation. • Worked closely with EP Physicians regarding evaluating arrhythmias.